Services

Lunch and Learn

Corporate Presentations

The Lunch & Learn format allows attendees to receive short, focused training in a 60 or 90 minute slot, often during their lunch-hour. This approach is suitable for groups of 15 – 200, at any level of expertise. Each dynamic session is highly interactive with lively Q&A and discussions.

The Lunch & Learn sessions offer a low-cost and effective means of engaging with staff and delivering the key points of a topic. The format is better suited to larger groups, as these tend to be more interactive. Used correctly they are an engaging medium, and increasingly popular with employers. Contact us at info@beverlyhillsmanners.com to see how we may deliver any or all three of these topics to your employees.

DINE LIKE A DIPLOMAT – EXECUTIVE DINING SKILLS TO SEAL THE DEAL

Content
  • Business Entertaining
  • Extending & Accepting an Invitation
  • Taking Your Seat
  • Posture at the Table
  • Napkin Placement & Usage
  • The Three “B’s” of Toasting
  • Styles of Eating (American, Continental & Asian)
  • Silverware Savvy
  • Resting & Finished Positions
  • World Class Do’s and Don’ts
  • Eating Various Foods
  • Excusing Yourself
  • Handling the Bill & Gratuities
  • Discussing Business
  • Exiting
  • Personal Note Follow Up

Course Objectives
  • Become proficient at the table
  • Feel comfortable and self-assured in business social dining situations
  • Understand the meaning and significance of sharing a meal
  • Develop relationships and build trust with clients, employers & co-workers


OUTCLASS THE COMPETITION – TEN TOOLS TO TAKE YOU TO THE TOP

Content
  • Presenting a Polished Image
  • Professional Conduct In & Around the Office
  • Confident Business Introductions
  • Handshaking—The Ultimate Greeting
  • Business Card Protocol & Exchange
  • Proper Use of the Telephone in a Business Environment
  • Appropriate Managing of Technologies
  • Business Email Etiquette Do’s & Don’ts
  • Your Online vs. Offline Profile
  • Professional Thank You Notes

Course Objectives
  • Bring civility into the workplace
  • Project a professional image
  • Promote an environment of communication & collaboration
  • Strengthen positive relationships with clients, employers, and co-workers


MIX & MINGLE LIKE A PRO – COMMUNICATION TIPS TO GIVE YOU A COMPETITIVE EDGE

Content
  • Entering the Room with Posture & Poise
  • Noticing Nonverbal Communication
  • Positive & Negative Body Language
  • Eye Contact
  • Personal Space & Touching
  • Managing Nervous Mannerisms
  • Language Usage and Style
  • Conversation Starters
  • Listening Skills & Interrupting
  • Remembering Names
  • Exchanging Contact Information
  • How to Gracefully Exit
  • Networking Follow-Up

Course Objectives
  • Attend business functions with confidence
  • Read subtle social cues & micro expressions
  • Improve listening skills & how to stay present
  • Learn how to gracefully deal with conflicts, compliments & criticism