Services

Lunch and Learn

Corporate Presentations

The Lunch & Learn format allows attendees to receive short, focused training in a 60 or 90 minute slot, often during their lunch-hour. This approach is suitable for groups of 15 – 200, at any level of expertise. Each dynamic session is highly interactive with lively Q&A and discussions.

The Lunch & Learn sessions offer a low-cost and effective means of engaging with staff and delivering the key points of a topic. The format is better suited to larger groups, as these tend to be more interactive. Used correctly they are an engaging medium, and increasingly popular with employers. Contact us at [email protected] to see how we may deliver any or all three of these topics to your employees.

DINE LIKE A DIPLOMAT – EXECUTIVE DINING SKILLS TO SEAL THE DEAL

Content
  • Business Entertaining
  • Extending & Accepting an Invitation
  • Taking Your Seat
  • Posture at the Table
  • Napkin Placement & Usage
  • The Three “B’s” of Toasting
  • Styles of Eating (American, Continental & Asian)
  • Silverware Savvy
  • Resting & Finished Positions
  • World Class Do’s and Don’ts
  • Eating Various Foods
  • Excusing Yourself
  • Handling the Bill & Gratuities
  • Discussing Business
  • Exiting
  • Personal Note Follow Up

Course Objectives
  • Become proficient at the table
  • Feel comfortable and self-assured in business social dining situations
  • Understand the meaning and significance of sharing a meal
  • Develop relationships and build trust with clients, employers & co-workers


OUTCLASS THE COMPETITION – TEN TOOLS TO TAKE YOU TO THE TOP

Content
  • Presenting a Polished Image
  • Professional Conduct In & Around the Office
  • Confident Business Introductions
  • Handshaking—The Ultimate Greeting
  • Business Card Protocol & Exchange
  • Proper Use of the Telephone in a Business Environment
  • Appropriate Managing of Technologies
  • Business Email Etiquette Do’s & Don’ts
  • Your Online vs. Offline Profile
  • Professional Thank You Notes

Course Objectives
  • Bring civility into the workplace
  • Project a professional image
  • Promote an environment of communication & collaboration
  • Strengthen positive relationships with clients, employers, and co-workers


MIX & MINGLE LIKE A PRO – COMMUNICATION TIPS TO GIVE YOU A COMPETITIVE EDGE

Content
  • Entering the Room with Posture & Poise
  • Noticing Nonverbal Communication
  • Positive & Negative Body Language
  • Eye Contact
  • Personal Space & Touching
  • Managing Nervous Mannerisms
  • Language Usage and Style
  • Conversation Starters
  • Listening Skills & Interrupting
  • Remembering Names
  • Exchanging Contact Information
  • How to Gracefully Exit
  • Networking Follow-Up

Course Objectives
  • Attend business functions with confidence
  • Read subtle social cues & micro expressions
  • Improve listening skills & how to stay present
  • Learn how to gracefully deal with conflicts, compliments & criticism