Services



Corporate Etiquette Programs


Companies are constantly looking for new ways to differentiate themselves. Now more than ever it is expected that current employees and new recruits are proficient and polished and know how to conduct themselves correctly. Beverly Hills Manners corporate programs educates personnel on developing positive, powerful social tools that will produce long term results and help them to realize their career goals. Each dynamic session described below examines the rules – both written and unwritten - in easily digestible portions by incorporating Power Point presentations, interactive instruction, and role-playing exercises. Modules are highly interactive with lively Q&A discussions and presented in a 60 or 90 minute slot or during a Lunch & Learn session. This approach is suitable for groups of 15 to 200, at any level of expertise. Upon completion, participants experience an enhanced sense of awareness allowing them to interact both personally and professionally at the highest level of engagement with colleagues, clients and co-workers. Contact us at [email protected] for more information on presentations and pricing.

Curriculum

Content
  • We Are All Constantly Being Observed
  • First Impressions, Lasting Impact
  • Fake It Until You Make It
  • Pay Attention to Posture
  • Look the Part or Someone Else Will Get It
  • Body Language Needs No Translation App
  • Elocution and The Art of Speaking
  • Be Easy on the Ears
  • Managing Mannerisms
  • Smile, You’re on Camera!

Course Objectives
  • Understand the new landscape we live in
  • Learn how to harness the power of words
  • Gain ownership and responsibility over actions
  • Boost awareness level to become a more mindful you
Content
  • Presenting a Polished Look
  • Professional Conduct In & Around the Office
  • Confident Business Introductions
  • Handshaking—The Ultimate Greeting
  • Business Card Protocol & Exchange
  • Proper Use of the Telephone in a Business Environment
  • Appropriate Managing of Technologies
  • Business Email Etiquette Do’s & Don’ts
  • Your Online vs. Offline Profile
  • Professional Thank You Notes

Course Objectives
  • Bring civility into the workplace
  • Project a professional image
  • Promote an environment of communication and collaboration
  • Strengthen positive relationships with clients, colleagues, and co-workers
Content
  • Entering the Room with Poise
  • Noticing Nonverbal Communication
  • Positive vs. Negative Body Language
  • Personal Space & Touching
  • Conversation Starters
  • Listening Skills & Interrupting
  • Remembering Names
  • Exchanging Contact Information
  • How to Gracefully Exit
  • Networking Follow-Up

Course Objectives
  • Attend business functions with confidence
  • Read subtle social cues and micro expressions
  • Improve listening skills and how to stay present
  • Learn how to gracefully deal with conflicts, compliments and criticism
Content
  • Business Entertaining
  • Extending & Accepting an Invitation
  • Taking Your Seat
  • Posture at the Table
  • Napkin Placement & Usage
  • The Three “B’s” of Toasting
  • Styles of Eating (American, Continental & Asian)
  • Silverware Savvy
  • Resting & Finished Positions
  • World Class Do’s and Don’ts
  • Eating Various Foods
  • Excusing Yourself
  • Handling the Bill & Gratuities
  • Discussing Business
  • Exiting
  • Personal Note Follow Up

Course Objectives
  • Become proficient at the table
  • Feel comfortable and self-assured in business social dining situations
  • Understand the meaning and significance of sharing a meal
  • Develop relationships and build trust with clients, employers and co-workers
Content
  • A Word About Privacy
  • Online vs. Offline Behavior
  • Minding Your Mobile Manners
  • Texting & Subtexting
  • Old-Fashioned Email Etiquette
  • Navigating Unsocial Media
  • What to Post
  • FOMO
  • How to Handle the Haters

Course Objectives
  • Use these tools wisely to enhance your life, not enslave it
  • Successfully manage your digital footprint
  • Catch permanent mistakes before they happen
  • Handle unfortunate accidents with grace
Content
  • The New Three “R’s”
  • Etiquette & Protocol Intelligence
  • Cultural Awareness
  • Managing of Gestures
  • Respectful Introductions
  • Rank & Status Awareness
  • Titles & Forms of Address
  • Eye Signals & Eye Contact
  • Global Communication Styles
  • Global Conversation Skills
  • Business Customs and Terminology
  • Gift Giving Protocol
  • Strategic Do’s & Don’ts

Course Objectives
  • Improve communicating, negotiating and socializing in the global marketplace
  • Learn strategies for competing in the global economy
  • Achieve mental flexibility and strengthened awareness
  • Learn protocol and personal diplomacy to tip the scales in your favor

Lunch and Learn

Corporate Presentations

The Lunch & Learn format allows attendees to receive short, focused training in a 60 or 90 minute slot, often during their lunch-hour. This approach is suitable for groups of 15 – 200, at any level of expertise. Each dynamic session is highly interactive with lively Q&A and discussions.

The Lunch & Learn sessions offer a low-cost and effective means of engaging with staff and delivering the key points of a topic. The format is better suited to larger groups, as these tend to be more interactive. Used correctly they are an engaging medium, and increasingly popular with employers. Contact us at [email protected] to see how we may deliver any or all three of these topics to your employees.

DINE LIKE A DIPLOMAT – EXECUTIVE DINING SKILLS TO SEAL THE DEAL

Content
  • Business Entertaining
  • Extending & Accepting an Invitation
  • Taking Your Seat
  • Posture at the Table
  • Napkin Placement & Usage
  • The Three “B’s” of Toasting
  • Styles of Eating (American, Continental & Asian)
  • Silverware Savvy
  • Resting & Finished Positions
  • World Class Do’s and Don’ts
  • Eating Various Foods
  • Excusing Yourself
  • Handling the Bill & Gratuities
  • Discussing Business
  • Exiting
  • Personal Note Follow Up

Course Objectives
  • Become proficient at the table
  • Feel comfortable and self-assured in business social dining situations
  • Understand the meaning and significance of sharing a meal
  • Develop relationships and build trust with clients, employers & co-workers


OUTCLASS THE COMPETITION – TEN TOOLS TO TAKE YOU TO THE TOP

Content
  • Presenting a Polished Image
  • Professional Conduct In & Around the Office
  • Confident Business Introductions
  • Handshaking—The Ultimate Greeting
  • Business Card Protocol & Exchange
  • Proper Use of the Telephone in a Business Environment
  • Appropriate Managing of Technologies
  • Business Email Etiquette Do’s & Don’ts
  • Your Online vs. Offline Profile
  • Professional Thank You Notes

Course Objectives
  • Bring civility into the workplace
  • Project a professional image
  • Promote an environment of communication & collaboration
  • Strengthen positive relationships with clients, employers, and co-workers


MIX & MINGLE LIKE A PRO – COMMUNICATION TIPS TO GIVE YOU A COMPETITIVE EDGE

Content
  • Entering the Room with Posture & Poise
  • Noticing Nonverbal Communication
  • Positive & Negative Body Language
  • Eye Contact
  • Personal Space & Touching
  • Managing Nervous Mannerisms
  • Language Usage and Style
  • Conversation Starters
  • Listening Skills & Interrupting
  • Remembering Names
  • Exchanging Contact Information
  • How to Gracefully Exit
  • Networking Follow-Up

Course Objectives
  • Attend business functions with confidence
  • Read subtle social cues & micro expressions
  • Improve listening skills & how to stay present
  • Learn how to gracefully deal with conflicts, compliments & criticism


Children’s Etiquette


Children are acting out more and more these days, and our casual society combined with a general lack of respect for authority has only made matters worse. Modern times call for modern measures and we have just the solution. Our individualized programs offer life-long, commonsense guidelines to help children know how to behave in any type of situation and allow them to get along with others and thrive. Through acquiring and practicing these indispensable life skills, children experience a heightened awareness, strengthened relationships, and increased self-esteem both at school and at home.

  • Recommended Ages: Girls and boys 6 to 12 years
  • Private Instruction: One (1) to two (2) hour session or series of sessions
  • Price: $250.00 per hour for individual children | $125 for each additional child
  • Dining Tutorial: Food & beverages charged separately
  • Instruction Hours: Weekdays 10am - 7pm | Weekends 11am – 5pm

Curriculum

  • Poise & Posture
  • Sitting, Standing & Walking
  • Grooming Techniques
  • Vocalization Exercise
  • Language, Junk Words & Swear Words
  • World Class Handshakes
  • Eye Contact & Smiling
  • Respectful Greetings with Adults & Superiors
  • Self-Introductions & Introducing Others
  • Curtsy & Bow
  • Mindfulness & Awareness of Others
  • The Art of Conversation
  • Listening Skills
  • Refraining from Interrupting
  • Compliments, Conflicts & Criticism
  • Graceful Goodbyes
  • How to Politely Ask for Something
  • Telephone Skills
  • Techno-Manners
  • Common Courtesies
  • Taking the Stairs, Escalator & Elevator
  • Opening Doors
  • The Art of Conversation
  • How to Politely Ask for Something
  • Making Friends
  • Playdates & Sleepovers
  • Good Sportsmanship
  • Going to the Theatre, Museum, Concerts or Sporting Events
  • Setting a Basic Table
  • Navigating the Table
  • Dining Implements
  • Handling Glassware
  • Bread and Butter Plate
  • Styles of Eating: Continental vs. American style
  • Resting and Finished Positions
  • Napkin Placement & Usage
  • Behavior at Restaurants & In Private Homes
  • Appropriate Table Conversation
  • Excusing Oneself
  • Accepting & Sending Invitations
  • Importance of RSVP
  • Proper Dress
  • Appropriate Party Behavior
  • How to be a Gracious Host
  • How to be a Respectful Guest
  • When You Are the Guest
  • Thanking the Host
  • Party Conversation
  • Gift Giving & Receiving
  • Choosing a Gift & “No Gifts”
  • Thank You Notes

Private or private group instruction is offered. Kindly contact us with your preferred date and time and we’ll do our best to accommodate your schedule.

Please inquire at [email protected] with additional questions or to receive more information.




Teen Etiquette


Teen instruction focuses on such timeless etiquette topics as making a positive first impression and impressive introduction, while also taking an in-depth look at the tremendous impact digital technology has on their everyday actions and behavior. Modern times call for modern measures and we have just the solution. Our individualized programs offer life-long, commonsense guidelines to help teens know how to behave in any type of situation and allows them to get along with others and thrive. Through acquiring and practicing these indispensable life skills, teens experience a heightened awareness, strengthened relationships, and increased self-esteem as they set out to make their mark on the world.

  • Recommended Ages: Teens 13 to 18 years
  • Private Instruction: Two (2) to three (3) hour session or series of sessions
  • Price: $300.00 per hour for individuals | $175 for each additional teen
  • Dining Tutorial: Food & beverages charged separately
  • Instruction Hours: Weekdays 10am - 7pm | Weekends 11am – 5pm

Curriculum

  • First Impressions are Lasting
  • Fundamentals: Attitude, Respect & Consideration
  • Visual Poise & Posture
  • How to Properly Sit, Stand & Walk
  • Grooming Standards & Dress Codes
  • How to Walk in High Heels
  • Language Usage and Style
  • Speaking Skills & Word Selection
  • Smooth Introductions
  • World Class Handshakes
  • Eye Contact & Smiling
  • Formal vs. Informal Greetings
  • Titles & Forms of Address
  • Remembering Names
  • Non-Verbal Language
  • Facial Expressions, Arm Gestures, Body Language, Micro Expressions
  • Personal Space
  • The Art of Conversation
  • Telephone Etiquette
  • Cell Phone Guidelines
  • Electronic Communication
  • Email Do’s & Don’ts
  • Texting
  • Stationery Etiquette Written Correspondence
  • Sustaining a Positive Online Image
  • Social Media Manners (Instagram, Facebook, YouTube)
  • Ethical Behavior
  • Responsibility, Accountability & Honesty
  • Possessing Social Grace
  • How to Get In & Out of a Car
  • How to Pick Up Something
  • Punctuality
  • Handling Personal Issues
  • Being a Team Player
  • Dating Etiquette
  • Preparing for the Interview
  • Doing Your Research
  • School or Company Culture
  • Grooming & Wardrobe Suggestions
  • Professional Greetings (Formal vs. Informal)
  • Key Listening & Conversation Skills
  • Preparing List of Pertinent & Intelligent Questions
  • Offering Appropriate Responses
  • Final Thoughts
  • Graceful Goodbyes
  • The Power of Thank You Notes (Email vs. Handwritten)
  • Event Etiquette: Parties, Proms & Beyond
  • Entering the Room
  • Noticing Nonverbal Communication
  • Personal Space & Touching
  • Managing Nervous Mannerisms
  • Conversation Starters
  • Compliments, Conflicts & Criticism
  • Listening Skills & Interrupting
  • Matching Pacing & Body Language
  • Exchanging Contact Information
  • How to Gracefully Exit
  • Table Setting Basics
  • Napkin Placement & Usage
  • Holding Dining Implements
  • Dessert Utensils
  • Handling Glassware
  • Continental vs. American Styles of Eating
  • Resting & Finished Positions
  • Passing & Serving
  • Breaking and Buttering Bread
  • How to Eat Soup
  • Dealing with Difficult to Eat Foods
  • Removing Unwanted Items
  • Making Polite Conversation
  • The 3 “B’s” of Toasting
  • Excusing Oneself from the Table

Kindly contact us with your preferred date and time and we’ll do our best to accommodate your schedule.

Please inquire at [email protected] with additional questions or to receive more information.




Adult Etiquette


Fed up with the insensitivities of others? Irritated by life’s little annoyances? Baffled by the behavior of some of your nearest and dearest? Heaven knows we cannot control those around us, but we certainly can be held accountable for our own actions and choice of words. What we say and what we do matters and has a profound impact that reverberates throughout the universe. Our individualized instruction takes a comprehensive look at the tools we should employ to ensure we always put our best foot forward. From making a positive first impression, to knowing how to introduce oneself and conducting a simple conversation. Add a touch of refinement and polish while reviewing the most common etiquette challenges and dilemmas in a safe and nonjudgmental environment.

  • Recommended Ages: 19+ years
  • Private Instruction: Three (3) hour or ½ day session
  • Price: $350.00 per hour for individuals | $275 for each additional adult
  • Dining Tutorial & Tea Instruction: Food & beverages charged separately
  • Instruction Hours: Weekdays 10am - 9pm | Weekends 11am – 8pm

Curriculum

  • First Impressions are Lasting
  • Fundamentals: Attitude, Respect & Consideration
  • Visual Poise & Posture
  • How to Properly Sit, Stand & Walk
  • Grooming Standards & Dress Codes
  • How to Walk in High Heels
  • Language Usage and Style
  • Speaking Skills & Word Selection
  • Smooth Introductions
  • World Class Handshakes
  • Eye Contact & Smiling
  • Formal vs. Informal Greetings
  • Titles & Forms of Address
  • Remembering Names
  • Non-Verbal Language
  • Facial Expressions, Arm Gestures, Body Language, Micro Expressions
  • Personal Space
  • The Art of Conversation
  • Telephone Etiquette
  • Cell Phone Guidelines
  • Electronic Communication
  • Email Do’s & Don’ts
  • Texting
  • Stationery Etiquette Written Correspondence
  • Sustaining a Positive Online Image
  • Social Media Manners (Instagram, Facebook, YouTube)
  • Ethical Behavior
  • Responsibility, Accountability & Honesty
  • Possessing Social Grace
  • How to Get In & Out of a Car
  • How to Pick Up Something
  • Punctuality
  • Handling Personal Issues
  • Being a Team Player
  • The First Date
  • Setting the Tone Beforehand
  • Brushing Up on Current Events
  • Arriving on Time
  • Cell Phone Etiquette
  • Being Equal Parts Interesting & Interested
  • Impressing with Stellar Dining Skills
  • Smiling & A Good Sense of Humor
  • Being Discrete & Tactful with Personal Info
  • Active Listening & Conversation Skills
  • Chivalrous Behavior (Opposite & Same Sex)
  • Who Pays & How to Avoid Awkward Situations
  • Kissing, Hugging & Shaking Hands
  • Sexting & Intimacy
  • How & When to Ask for a Second Date
  • Thank Yous & Graceful Goodbyes
  • What Women Really Want
  • The History Behind Gentlemanly Action
  • A Natural - Balancing Calm & Confidence
  • Stance - An End to Manspreading
  • Attitude - Positive & Open
  • The Well-Groomed Man
  • Chivalrous Behavior
  • Consideration for Your Significant Other
  • Dating Etiquette in the Digital Age
  • Making Pleasant Conversation
  • Dining Do’s & Don’ts
  • Paying the Check - The Golden Rules
  • Preparing for the Interview
  • Doing Your Research
  • Company/Corporate Culture
  • Grooming & Wardrobe Suggestions
  • Professional Greetings (Formal vs. Informal)
  • Key Listening & Conversation Skills
  • Preparing List of Pertinent & Intelligent Questions
  • Offering Appropriate Responses
  • Final Thoughts
  • Graceful Goodbyes
  • The Power of Thank You Notes (Email vs. Handwritten)
  • Event Etiquette: Parties & Social Networking
  • Entering the Room
  • Noticing Nonverbal Communication
  • Personal Space & Touching
  • Managing Nervous Mannerisms
  • Conversation Starters
  • Compliments, Conflicts & Criticism
  • Listening Skills & Interrupting
  • Matching Pacing & Body Language
  • Exchanging Contact Information
  • How to Gracefully Exit
  • Table Setting Basics
  • Napkin Placement & Usage
  • Holding Dining Implements
  • Dessert Utensils
  • Handling Glassware
  • Continental vs. American Styles of Eating
  • Resting & Finished Positions
  • Passing & Serving
  • Breaking and Buttering Bread
  • How to Eat Soup
  • Dealing with Difficult to Eat Foods
  • Removing Unwanted Items
  • Making Polite Conversation
  • The 3 “B’s” of Toasting
  • Excusing Oneself from the Table
  • Tea Attire & Behavior
  • The Gracious Hostess
  • Guest Arrivals
  • Elegant Introductions
  • Proper Place Settings
  • Navigating the Tea Service
  • Napkin Placement & Usage
  • How to Eat a Scone
  • Stirring Tea & Spoon Placement
  • Drinking Tea
  • Making Pleasant Conversation
  • Gracious Goodbyes
  • A Handwritten Thank You

Kindly contact us with your preferred date and time and we’ll do our best to accommodate your schedule.

Please inquire at [email protected] with additional questions or to receive more information.


Private Instruction



Private instruction is available IN-PERSON, VIA PHONE OR SKYPE on an appointment basis to both children and adults. A needs assessment is taken from which a custom developed program is constructed and pricing is calculated based upon length of program and number of attendees. Kindly email us at [email protected] or call 310.276.9078 for more information. We look forward to speaking with you!

Beauty & Styling

Beauty Services

  • Consultation
  • Makeup Drawer Clean-Out & Organization
  • Makeup Shopping
  • Makeup Application (basic & party)
  • Makeup Application for Teens
  • Makeup Tutorial
  • Brow Shaping
  • Brow Tinting
  • Lash Tinting

Styling Services

  • Wardrobe Evaluation
  • Closet Clean-Out
  • Personal Shopping
  • Event Styling
  • Teen Styling
  • Packing for Travel (both leisure & business)