by Lisa Gaché | Jun 6, 2011 | General
Against my better judgment, I found myself at Sears in Santa Monica shopping for a new dishwasher over Memorial Day Weekend (I wanted to take advantage of the special holiday sale.) After my horrific customer service experience with them last summer, I swore I would...
by Lisa Gaché | Jul 17, 2009 | General
I was recently watching the now defunct comedy spoof show “Mad TV” late one night and found myself hysterically laughing at a skit detailing a conversation between a man and a customer service representative. The whole skit escalated into the man screaming obscenities...
