Manners Monday – Launching #daretobepolite

Manners Monday – Launching #daretobepolite

What’s the manner with people? Rarely does a day go by without someone doing something or saying something to upset us. It may come in the form of an insensitive comment disguised as constructive criticism. Or a rude remark designed to elevate themselves and put down...

“Mix up a cocktail: Customer service is on the line”

I was recently watching the now defunct comedy spoof show “Mad TV” late one night and found myself hysterically laughing at a skit detailing a conversation between a man and a customer service representative. The whole skit escalated into the man screaming obscenities...